This Privacy Policy
bdrumy.bet and applies to all of its services. By using our site, you are considered to have consented to the collection and use of information as described in this policy. If you have any questions,
Help Center contact page.
01Introduction & Scope
Bdrumy.bet (referred to as "bdrumy", "we", or "us") is a licensed online Sports Betting and gaming platform based in Bangladesh. We take our users' privacy extremely seriously. This privacy policy applies to our website, mobile app, and all digital services.
Our Privacy Policy Compliant with the international General Data Protection Regulation (GDPR) and local data protection laws. Reading this policy will help you understand what data we collect, why we collect it, and how securely it is stored.
- This policy applies to all registered and unregistered users of bdrumy.
- By using our services, you agree to this Privacy Policy.
- You will be notified in advance of any changes to this policy.
02What Information We Collect
Bdrumy only collects data that is necessary to provide its services. We do not collect excessive or unnecessary information. A breakdown of the data we collect is provided below:
Identity Information
Full name, date of birth, nationality, NID/passport number
Contact Information
Email address, phone number, current address
Financial Information
Payment methods, transaction history, account balance
Technical Information
IP address, browser, device, and login time
Usage Data
Betting history, preferred sports, time spent on site
KYC Documents
ID photo, selfie, proof of address
We never store your full credit or debit card number. Payment information is processed securely through our approved payment gateway partners.
03Purpose of Data Use
Bdrumy uses your data only for specific, legitimate purposes. We never use your information beyond what is stated. The main reasons we use your data are:
- Account Management: To support registration, login verification, password recovery, and account security.
- Payment processing: To verify your identity and prevent fraud during deposits and withdrawals.
- KYC & Legal Compliance: To verify age, prevent money laundering, and meet licensing requirements.
- Customer Support: To resolve your complaints, questions, and issues quickly.
- Personalized Experience: To show you promotions and offers tailored to your preferences.
- Security Monitoring: To detect suspicious activity and keep accounts secure.
- Responsible Betting: To identify problematic betting behavior and provide timely support.
We never use your data to send spam. You can opt out of our marketing communications at any time via your account settings or
Help Centerto get in touch.
04Data Sharing Policy
Bdrumy never sells your personal data to advertisers or third parties. However, limited data may be shared with trusted partners solely to deliver our services. All such sharing is governed by strict confidentiality agreements.
Your information may be shared in the following circumstances:
- Payment Providers: Minimum necessary data for processing Mobile Pay, Nagad, Rocket, Visa, and Mastercard transactions.
- KYC verification services: With approved KYC partners for identity and age verification.
- Legal Authorities: For court orders, regulatory requests, or money laundering investigations.
- Cloud & IT Services: Contracted providers responsible for data storage and system maintenance.
bdrumy will never share your information advertising networks, data brokers, or marketing companies to be sold or rented. This is our non-negotiable policy.
05Cookies & Tracking Technologies
The bdrumy website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences.
We use the following types of cookies:
- Essential Cookies: To maintain login sessions, store security tokens, and ensure core site functionality. The site cannot operate properly without these.
- Performance Cookies: To analyze which pages are most visited and where issues occur. This data is completely anonymous.
- Preference cookies: To remember your language, theme, and other settings so you don't have to reconfigure them every time you log in.
- Marketing Cookies: Optional. Used to show promotions tailored to your preferences. Can be disabled at any time from your browser settings.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the site.
06Data Retention Period
Bdrumy does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account information: Retained for as long as your account is active and for up to 5 years after closure.
- Financial Transactions: Retained for a minimum of 7 years as required by legal obligations.
- KYC documents: Retained for up to 5 years after account closure as required by regulatory authorities.
- Customer service records: 3 years from the date of last contact.
- Cookie data: Session cookies are deleted when you close your browser. Persistent cookies last up to 12 months.
- Marketing Information: Once you opt out, you are removed from the marketing database immediately.
Once the retention period expires, your data is automatically deleted or anonymized in a secure manner. Some data may not be deletable before a set period due to legal obligations.
07Your Rights
Every bdrumy user has specific rights over their own data. We respect these rights and strive to action them promptly. Your rights are:
Right to Know
The right to know what information we hold about you
Right to Rectification
The right to request correction of inaccurate or outdated information
Right to Erasure
Right to request deletion of your data under certain conditions
Right to Restrict Processing
Right to request restriction of data processing under certain circumstances
Right to Data Portability
Right to receive your data in a machine-readable format
Right to Object
Right to object to the use of your data for marketing or profiling purposes
To exercise these rights support@bdrumy.bet. We aim to respond within 30 days. For complex cases, this may be extended by a further 60 days, but you will be informed in advance.
08Security Measures
Bdrumy uses the latest technology and processes to protect your data. Our security team monitors systems 24/7 and responds quickly to any threats.
- 256-bit TLS/SSL Encryption: All communications on the website and app are encrypted.
- Two-Factor Authentication (2FA): OTP verification for an extra layer of login security.
- Firewall & DDoS Protection: To prevent unauthorized access and attacks.
- Regular Security Audits: Regular testing conducted by third-party security experts.
- Staff Training: All staff receive regular training on data protection.
- Data Backup: Secure encrypted backups are maintained on a regular basis.
Never share your account password with anyone. No bdrumy employee will ever ask for your password. If you notice anything suspicious, please
Help Center let us know.
09Protection of Minors
Bdrumy strictly does not serve anyone under the age of 18. We do not collect or process data from minors. Age verification is mandatory during our registration process.
- Date of birth is verified at the time of registration.
- Submitting proof of age during the KYC process is mandatory.
- Any account found to belong to a minor is suspended immediately.
- Any data belonging to a minor found in our systems is permanently deleted.
If you believe a minor is using your device or account, please immediately
support@bdrumy.bet. To learn more about responsible gaming, visit
Responsible Play page.
10Privacy Policy Updates
Bdrumy may update this privacy policy from time to time. You will be notified in advance based on the nature and significance of any changes. For major updates, a notice will be sent directly to your registered email address.
- The "Last Updated" date will always be displayed at the top of the page.
- For significant changes, at least 7 days' notice will be given in advance.
- Continued use of the site after any changes will be considered acceptance of the updated policy.
- If you object to the updated policy, you may stop using the service and request account closure.
11Contact & Complaints
Feel free to reach out to us with any privacy-related questions, complaints, or requests. We take every message seriously.
- Data Protection Email: support@bdrumy.bet
- Response time: typically within 48 hours.
- Live Chat: Log in to the platform and chat with us directly.
- For general inquiries FAQ See.
Requests to delete or correct data will require identity verification first. After that, 30 business days' within which your request will be processed. If additional time is needed for complex cases, you will be notified in advance.